PRIVACY POLICY

MYSTERYNEST values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect various types of information when you interact with MYSTERYNEST, including:

1.1 Personal Information

When you place an order, register an account, or contact us, we may collect:

  • Basic Information: Name, email address, phone number, shipping address, and billing address.
  • Payment Information: Payment details may be collected by third-party payment providers (e.g., PayPal), but we do not store your full payment details.

1.2 Device and Usage Information

We may automatically collect data related to your visit, such as:

  • Device Details: Device type, operating system, browser type, and IP address.
  • Browsing Activity: Pages viewed, click behavior, access times, and referral sources.

1.3 Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your experience, including:

  • Functional Cookies: Ensure the proper functioning of our website, such as shopping cart features.
  • Analytical Cookies: Track website traffic and user interactions to improve our services.
  • Advertising Cookies: Deliver personalized ads (e.g., via Google Ads, Facebook Ads).

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To fulfill and deliver your purchases, including shipment tracking.
  • Customer Support: To respond to inquiries and provide after-sales assistance.
  • Experience Optimization: To improve our website, products, and services with personalized content.
  • Marketing & Promotions (Optional): To send you promotional emails and new product recommendations (you can opt-out at any time).
  • Security & Fraud Prevention: To protect against unauthorized access, fraud, or illegal activities.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data in the following circumstances:

  • Logistics & Payment Partners: To process orders, we may share necessary information with shipping providers and payment processors.
  • Legal Requirements: If required by law, court order, or government request, we may disclose personal information.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Your Rights

  • Access & Update: You can log into your account to view and update your personal details.
  • Data Deletion: You may request the deletion of your personal data, subject to legal or business retention requirements.
  • Marketing Opt-Out: You can unsubscribe from marketing emails or adjust cookie settings to control data collection.

5. Data Security Measures

  • We use encryption technology (e.g., SSL) to secure payment information.
  • Regular updates and security protocols are in place to prevent unauthorized access.
  • While we strive to protect your data, no internet transmission is 100% secure. Please safeguard your account details.

6. Children's Privacy

MYSTERYNEST does not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms). We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal changes or operational updates. Any revisions will be posted on our website and take immediate effect.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us.