SHIPPING POLICY

At MYSTERYNEST, we are committed to delivering your orders safely and efficiently. Below, you’ll find all the details regarding our shipping process, including delivery times, costs, and special considerations.

1. Shipping Destinations

  • We currently ship to most countries worldwide. If your location is not listed at checkout, please contact our customer support for assistance.

2. Processing Time

  • Orders are typically processed and shipped within 2-5 business days after payment confirmation.
  • Custom or personalized items may require additional processing time.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Estimated Delivery Time

Delivery times vary depending on your location and the selected shipping method:

Standard Shipping: 7-20 business days

Express Shipping: 3-7 business days (available for select locations)

4. Shipping Costs

  • Shipping fees are calculated at checkout based on your location and chosen shipping method.
  • Free shipping may be available for orders over a certain amount (check promotions or specific conditions at checkout).

5. Order Tracking

  • Once your order is shipped, we will provide a tracking number via email. You can track your package through our website or the courier’s tracking system.
  • If you do not receive your tracking number within 5 business days of placing your order, please contact customer support.

6. Lost or Delayed Packages

  • If your package is significantly delayed or lost in transit, please contact us, and we will assist in resolving the issue.
  • MYSTERYNEST is not responsible for lost packages due to incorrect shipping addresses provided by the customer. Please double-check your details before confirming your order.

7. Special Shipping Requests

  • If you need expedited processing or special shipping arrangements, please reach out to our customer support before placing your order.

Contact Us (Customer Support)

If you have any questions about your shipment, feel free to contact us via [customer support email / website form / social media support]. We’re happy to help!